Ensure the filtering system includes the email addresses below:

  1. hello@mail.hegartymaths.com
  2. @hegartymaths.com

 

Teachers then need to:

  1. Check your junk/spam folder.  
  2. Ask the Primary Contact to use the contact form or email us contact@hegartymaths.com and asking for us to re-set the account.

http://www.itquibbles.com/add-domain-to-whitelist-in-exchange-2010/

https://technet.microsoft.com/en-us/library/dn720438(v=exchg.150).aspx